To ensure the privacy of customers, JIVI commits the following content:
We only keep your information for as long as required by law or for the purpose for which it was collected.
You can visit the website without having to provide any personal information. When you visit the website, you will remain anonymous at all times unless you have an account on the website and log in with your name and password.
Collecting personal information
JIVI does not sell, share or trade customer personal information collected on the website to any other third party.
Personal information collected will only be used within the company.
When you make a purchase at JIVI , the personal information we collect includes:
– Delivery address
– Email address
– Phone number
The above information will be used for one or all of the following purposes:
– Delivery of goods you have purchased at JIVI
– Delivery notifications and customer support
– Provide product-related information
– Process orders and provide services and information through our website at your request.
In addition, we will use the information you provide to assist with customer account management; confirm and execute financial transactions in connection with your online payments; check data downloaded from our website; improve the look and/or content of website sections and customize them to make them easier to use; identification of website visitors; research on user demographics; send you information that we think will be useful or requested by you, including information about products and services, provided that you agree not to object to being contacted for the above purposes.
We may share your name and address with our courier service or supplier in order to deliver your order.
When you register as a member on the JIVI website, we will also use your personal information to send promotional/marketing information. You may unsubscribe from such communications at any time by using the unsubscribe function in the promotional messages.
Your order details will be stored by us, but for security reasons you cannot request such information from us. However, you can check that information by logging into your own account on the website. There, you can keep track of the complete details of your completed orders, the open orders and those that are about to be delivered, as well as manage your address information, banking information and newsletters that you have subscribed to receive. You should ensure that information is accessed confidentially and not disclosed to an unauthorized third party. We will not be responsible for the misuse of a password unless it is our fault.
Privacy of personal information
JIVI guarantees that all information collected will be kept secure. We protect your personal information by:
– Limit access to personal information (only when you log in you can see your personal information).
– Use technology products to prevent unauthorized computer access.
– Delete your personal information when it is no longer needed for our record keeping purposes.
Disclosure of personal information
We will not share your information with any other company except those companies and third parties directly related to the delivery of the goods that you have purchased at JIVI. In some special cases, JIVI may be required to disclose personal information, for example when there are grounds to believe that the disclosure is necessary to prevent threats to life or health, or for law enforcement purposes. JIVI is committed to complying with the Privacy Act and the National Privacy Principles.
If you believe that your security has been compromised by JIVI, please contact us to have the matter resolved.
Computer data collection
When you visit JIVI, our company’s server automatically stores the information that your browser sends. This information includes:
– Your IP address
– Browser type
– Websites that you have visited before coming to our website
– The pages in JIVI that you visit
– The amount of time you spent viewing those pages, products, searching information on the site, time and date of visit, and other statistics.
Such information is collected for analysis and evaluation purposes in order to contribute to the improvement of the website, services, and products we offer. Such data will have nothing to do with other personal information.